While we attempt to provide accurate information on the Site, we do not warrant product descriptions or other content on this Site will be accurate, complete, reliable, current, or error-free. Your sole remedy for the purchase of any product on the Site is to return it for a full or partial refund if warranted as set forth in the shipping contract and returns sections governing such purchase.
External Websites & Social Media
The Site may contain links to external websites, to include Social Media websites. Trevor Bauer, and/or Bauer Outage, are not responsible for the accuracy or reliability of any opinion, advice, or statement on these sites. Furthermore, Trevor Bauer, and/or Bauer Outage, are not responsible for any offensive, defamatory, or obscene postings on these sites.
Your order will leave our facility on average about 10-12 business days after ordering. Please allow for up to 12 business days for manufacturing of your product.
When choosing expedited shipping options at checkout, faster shipping does not mean faster manufacturing of the product. All items on trevorbauer.com are printed or embroidered upon order, so allow for 10-12 business days on top of your shipping option chosen, though we're usually quicker than that.
In short: Expedited shipping will speed up your shipping with the shipping carrier, but not the manufacturing of the product.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
The consumer is responsible for customs fees.
Trevor Bauer, and/or Bauer Outage, will raise funds for events, charities and individuals. "Proceeds" from the sale of product of services refers to Net Proceeds (Total revenue less cost).
Returns and Exchanges
Order never arrived:
If your order didn't end up arriving, let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, but we will have to charge you for another.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll get you taken care of.
The last thing we want is for you to have a damaged item. If it arrives to you damaged, then please get in touch with us within a week of receiving it.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart provided on the website. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out if that's the case.
If you'd like a different size but received the size that you ordered, there may be charges that will apply as each item is created for you upon your order. Be sure to get in touch with us at email@example.com with your order number and product name, and we'll let you know what your next steps are.